what we do

Our member services Centre (MSC) team is an extension of our current phone service to members.

The MSC team can work with you on:

  • Wage underpayments/disputes

  • Representation during alleged misconduct

  • Sham contracting

  • Explaining your agreement

  • Industrial relations advice

  • Workers Compensation referrals

  • Connect you with our lawyers

  • Return to work disputes

  • Individual employment issues

  • Entitlement advice

  • Unfair dismissals

  • General Protections matters

Call The TWU WA line on 6313 3000 and press 1 to speak with someone from the MSC team today

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Dispute representation

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Safety and injury at work

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Clarify legal rights

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Underpayments

✳︎ Dispute representation ✳︎ Safety and injury at work ✳︎ Clarify legal rights ✳︎ Underpayments

“I would like to sincerely thank TWU WA for helping me recover the money owed to me. I am truly grateful for the support, guidance, and dedication shown throughout this process.

There was a time when I had almost given up hope of recovering my hard-earned money. I felt discouraged and believed that my efforts would not succeed. However, the support, encouragement, and commitment I received from the TWU legal team and my organiser gave me the confidence to keep going.

What impressed me most was that they did not treat my case as just another job or responsibility.

Instead, they approached it with genuine care, compassion, and professionalism, making me feel supported like a member of their own family.

Their dedication during a very difficult period of my life meant more to me than words can adequately express.”

“I am proud to be a member of TWU WA, and this experience has strengthened my appreciation for the work your union does to support its members.”

-TWU WA Member